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Enterprise Hosted and Managed Services
TITAN helps maximize ROI for Technology and Business Applications investments over the life-cycle via application strategy-driven investments. We provide lower TCO for application and database support as well as superb service levels and support for increased user satisfaction. Our S2V™ offering enables fast-response issue resolution and preventative programs to keep core applications running smoothly and avoid business disruption.
TITAN’s Enterprise Hosted and Managed Service capabilities offer a complete outsourcing solution for your enterprise software solutions
Value Proposition
- Optimize performance and availability of Business Applications and databases
- Maximize ROI for investment and optimize Total Cost of Ownership
- Reduced IT infrastructure requirements
- Increased availability, scalability, system performance
- Plan, Build, Implement, Train, Manage, Host and Finance the total environment
Offerings
- Managed Services for Applications
- Managed Services for Database
- Managed Services Utility
- Managed Hosting for Applications & Database
- Remote Administration
- Disaster Recovery
Capabilities
- Flexible solutions for managing application, database and infrastructure
- Secure, highly available infrastructure in SAS70 approved Tier II data centers
- Custom defined service level agreements
- Powerful array of tools to keep systems operating at optimum efficiency
- Customer Help desk portal with 24/7 support
- Managed Services Dashboard
- Management of infrastructure and business systems with IT governance
- Technically/functionally strong IT professionals
- Upgrading and patching
- Data backup and recovery
- Space, performance, resource, fault management
- Onsite or remote application and database support
Hosted and Managed Services are Available for
- SAP
- MySAP
- Business Objects
- OutlookSoft
- Oracle
- Oracle eBusiness Suite
- PeopleSoft Enterprise
- JD Edwards EnterpriseOne
- Hyperion
- IBM
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